Led product design as a founding team member. Large
is a personal bot built to get your team whatever it needs. Majority of the experience lives inside of the chat platform Slack. The user interface is expressed through text, and the user experience is expressed through scripts and workflows. Brand and visual design are crucial, though majority of the design process is observing behaviors and gathering data from the agent team, creating workflows with the engineers, hacking around constraints, and designing for the unknown. The strategy behind the examples featured here are specific to Slack, but can translate to other text-based platforms.